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Chris Noyland Bill Rhodes Ltd

Testimonials

01142 500527
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ADDRESS
Chris Noyland Bill Rhodes Limited Markham Terrace Broadfield Road Heeley Sheffield
S8 0XT
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25th November 2016

Dear All

We have used your services for many years for vehicle acquisitions, general servicing and repairs and we would like to say a big thank you to the Noyland and Rhodes Team for excellent service to us.
We have always found you to have a flexible approach, very knowledgeable on the market when looking to purchase any vehicles and hourly rates charged on servicing are always extremely competitive. You always respond promptly, often at very short notice
Particular thanks for the collection and delivey service which is invaluable to many of us who are needed to remain on site during business hours.
We wish you all continued success for the future.

Warm Regards
Liz Spencer
Director
AET
Advanced Engineering Techniques Limited
15 Holbrook Ave
Sheffield
S20 3FF



20th May 2016

Dear Chris

I have finally decided to put down in writing my thoughts about Noyland Rhodes. I have been delighted with the service I have received from your sales, after sales, service department.
Over the past 18 months I have recommended you to several of my friends and colleagues. Without exception all of those who have done business with Noyland and Rhodes either buying a car or having service and repair work done on their vehicle have all been delighted with the friendliness and professional service they have received. One of my friends has been dealing with the same garage for 20 years, after buying a car from you recently has decided that his future business will come your way because he says you go the extra mile. Another associate of mine who is not easily pleased said Noyland Rhodes is the best motor trader by far that I have dealt with both on sales and servicing, nothing was too much trouble for them.
You can be assured that I will continue to recommend you whenever possible.

Yours sincerely
Ann Bancroft
Executive & Personal Life Coach
29 Greenhill Ave
Sheffield
S8 7TA




10th June 2015

Dear Chris

I am happy to provide you with a testimonial for providing an excellent motor repair service.
You and your team carried out a service and pointed out that one of the things was broken on the rear axle. You took the time to show me the fault and then arranged a courtesy car at short notice so that I could carry on my day whilst you were working on my car.
The service and repairs were carried out at a very reasonable price, within the time stated and with exceptional professionalism.
I would definitely recommend your services to anyone.

Sincerely
John Underwood
Managing Director
Clean Sheet Computing Ltd
163 Forres Road
Crookes
Sheffield
S10 1WF




18th July 2014

Dear Noyland Rhodes

In my business, my car is an essential tool. I need to be able to respond to my clients requirements and that may include visiting site at a moments notice.
My car recently required its first MOT and due to a series of important work commitments, I had left the booking of the MOT to the very last minute. I needed a local company who could provide excellent customer service, so I called Noyland Rhodes after hearing a number of excellent reports from other clients. Despite the last minute nature of the call, they managed to book my car in straight away and even provided me with a courtesy car.
Noyland Rhodes worked under short timescales and through various problems due to a combination of wear and tear and some questionable work of another garage to complete the work within two working days, and at an excellent price. Above all, their customer service meant that at all opportunities they tried to keep my business running and to keep me informed of what was happening.
To anyone looking to find a garage they can rely on, I would recommend Noyland Rhodes as the first place to call.

Yours Sincerely
Matthew Dale
Daffodil IT
Making Technology Work




24th November 2013

Hi

Just wanted to say thank you to the both of you on the purchase of my Laguna. Also thank you for the duplicate test certificate that you arranged which came in the post.
I am very pleased with the quality of the car albeit a part exchange vehicle, I found you both to be very professional and rest assured in the future I will surely visit your establishment again, and I will definitely pass your details on to friends and family, everybody has tales of doom to tell to others about car dealers but in the case of your business none of the tales apply.

Thank you.
All the best for the future.
Regards
Mr Darren Herring




22nd July 2012

Dear Chris

Re:- The CNBR Car Buying Experience
Having recently sourced my new car through CNBR I thought it would be appropriate to put pen to paper to thank you for the excellent service provided by you and your team.
My previous vehicle had developed a slight problem on which your guys provided me with both a prompt analysis and very reasonable quote to rectify.
I pondered this quote and decided that it would be preferable to replace the car with a newer model.
Therefore I supplied you with the type of car I wanted and a wish list of the things that I wanted on it.
After a very short time Im happy to say you came up with a car which was better than I was expecting and were willing and able to retro fit a couple of adjustments that I required to make the vehicle perfect.
The whole process from you and all the team was without fault and nothing was too much trouble and I wont hesitate to recommend you to my contacts, safe in the knowledge they are in good hands.

John Parkin
Principle,
Equate Mortgages,
The Turbine,
Coach Close,
Worksop, S81 8AP
0800 0380098



21 April 2011

Dear Chris

There are people who know about cars and people who need advice about cars. You are in the first category and I am in the second.
When I wanted to sell our two cars and replace them with something else you were there to advise. You ascertained our needs, recommended models and then went in search of a car which met our requirements and did not give up until you found the perfect car for us. This car was ready for our deadline date and we were able to drive it to our holiday in southern France assured of its reliability and suitability.
We had a great holiday and the car (a VW Passat for those who are interested) only served to add to a relaxing and pleasant time. The car cruised along the roads and managed alpine mountain roads with ease.
I have no hesitation in recommending Noyland Rhodes for a service that is personal, patient, trustworthy and good value for money.

Ian Smith
Photographer




23rd March 2010

Dear Chris

I am writing to ask you to pass on our thanks and appreciation to Philip and his service team for the excellent customer service.
My partner, Philomena, absolutely hates driving somewhere new or parking in tight places, but you were able to pick up and drop off her car whilst she was at work.
We are also satisfied that the service itself was very thorough and the detailed report has given us assurance of a job well done.
We will have no hesitation in recommending you to her work colleagues, along with all of our contacts.
Thanks again for going the extra mile on her behalf.

Yours sincerely
Alan Marsden
JDM Driving School
54 Thorpe House Road
Sheffield
S8 9NT
0845 6018685





1st June 2009

Dear Chris

I think it is time for you to discover what happens at your garage when you are not there. As far as I can tell, that appears to be most of the time!
In your absence, your team, from the friendly Receptionist, Amy, to your invaluable Foreman, Phil, provide a welcoming, highly efficient and utterly cost effective service.
The first experience that I had of your firms Skills was when I was faced with an analysis of problems with my car from a well known Audi supplier with an estimate totalling over 3500 pounds.
Phil explained to me in detail what needed to be done and what was fanciful. He did all that was necessary at a cost of approximately 500 pounds. That was service and integrity of the highest order.
Since then, I have called in on a couple of occasions at random with small but pressing problems.
On both occasions I have been warmly received, the problems have been put right immediately and all my feeble efforts and protestations about paying have been brushed aside. The most recent job was when I had the beginnings of a puncture which your team instantly put right at no little trouble to themselves.
When next you visit your premises (however far away in the future that may be) I would like you to express my grateful thanks to your team. I suggest that you educate them a little further. They have nothing to learn about client care but a small seminar on economics might help you to pay for next years BNI subscription and a new tie.

Best Wishes
A H GREGORY
Keeble Hawson
Old Cathedral Vicarage
St James Row
Sheffield
S1 1XA
01142 722061




2nd July 2008

Dear Chris

I wanted to provide you with a testimonial for the work your team undertook on my car.
I have been fighting a losing battle with my rear parking sensors for some time now and they finally gave up the ghost, so I asked you to get someone to call me to get it booked in.
Your friendly staff called me quickly and had the car booked in for diagnostics within the week. I got it back later that day with the parts ordered, which were swiftly fitted when they arrived a few days later.
I now know whats behind me when reversing and have my beloved beeps back, thanks to your friendly and helpful team. I would not hesitate to recommend you to others.

Yours sincerely
Clair Day
Director
Seven Creative
The Digital Marketing Company





29th September 2007

Dear Chris

The staff at Noyland Rhodes have at all times been courteous and provided exceptional service. This was highlighted, once again, last Friday afternoon when on leaving the office at 5:20pm I got to my car only to find it had a flat tyre. The three options of sorting it out myself, calling Honda breakdown or calling you flashed through my mind for a nanosecond, so I called Noyland & Rhodes hoping that they were still open.
I explained the situation and within 10 minutes Phil arrived to help me take the wheel off. As this car does not have a spare he injected the foam required to seal the tyre then inflated it to the correct pressure (all done in 40 mins). He waited while I went on a test drive to ensure the foam had sealed the tyre ok. The next morning Phil called me to ensure the tyre was still inflated and due to the fact the tyre had two punctures, sorted out a replacement tyre at a very competitive price.
The staff at Noyland Rhodes certainly go the extra mile and provide an excellent service. I have no hesitation in recommending your company for any motoring requirement.

Yours sincerely
Paul Archer
Whitehall Financial Independent Ltd
Whitehall House
2 Queens Road
Sheffield
S2 4DG
01142 758882











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